Critical Incident Stress and Trauma in the Workplace (1994)

This book clearly and in everyday language outlines how to respond appropriately to trauma in the workplace.  It is a practical "nuts n' bolts" book that provides assistance to:

• Behavioral health and EAP professionals
• Emergency Service Professionals
• Other crisis care providers/professionals who deal directly with victims of trauma in the workplace
• School personnel
• Medical personnel working in acute settings
• Human resource personnel
• Clergy

TABLE OF CONTENTS (by chapters)

Understanding Stress & Stress Management
Critical Incident Stress (CIS)
Description of "At Risk" Occupations
Post-Traumatic Stress Disorder (PTSD)
Dynamics & Definitions Involved With Different Types of Crises
Critical Incident Stress Response: Strategies & Interventions to Deal With CIS
Reactions of Others Trauma & Crisis In the Workplace
Guidelines For Conducting Debriefings & Other Types of Interventions
Crises In School Settings

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Workplace Hostility: Myth and Reality (co-author) Routledge 1999

Intro.: Putting Workplace Violence into Perspective
Chapter 1: A Brief History of Safety in the Workplace
Chapter 2: Profile of an "At Risk" Employee
Chapter 3: Conducting At Risk Assessments
Chapter 4: The At Risk and Toxic Workplace
Chapter 5: Warning Signs
Chapter 6: The 3 Ps: Policies, Procedures and Programs
Chapter 7: Management Training
Chapter 8: Employee Education
Chapter 9: Employee Assistance Services
Chapter 10: Security Technology and Personal Safety
Chapter 11: Crisis Response Teams
Chapter 12: Organizational Health and Recovery