COMPASS Employee Assistance Program (EAP)

COMPASS provides full service EAPs to a wide variety of municipal, school and private organizations. EAPs are designed to help the employee, his/her family as well as the organization for whom (s)he works. Please review the COMPASS "points" that make it a unique organization to provide your Employee Assistance Program (EAP).

Organizational Overview

• Established in 1986... one of the first in the Boston/Metro West area;
• A privately owned, "flat" organization with limited bureaucracy and overhead;
• Limits the number of client-organizations in order to provide superior service;
• The Director serves as the contract manager in order to insure smooth assistance;
• All orientation and training seminars are facilitated by the Director and/or Associate Director;
• Director or Associate Director are available "24/7" for crisis intervention;
• All COMPASS Staff Affiliates are licensed mental health professionals;
• Provides "user-friendly" intervention through face-to-face meetings, phone or email;
• Is nationally recognized and sought out by other EAP organizations for critical incident and trauma interventions as well as for fitness for duty evaluations.

The following is a brief description of the EAP services provided by COMPASS:

• Coordinate, organize and administer the EAP;
• Employee orientation seminars;
• Promotional materials for all employees (brochures, posters, pens/magnets, etc);
• Seminars on a variety of health, work and family issues;
• Confidential short term counseling for making assessments and recommendations.  If extended assistance is recommended, make carefully selected referrals and provide follow up assistance. 
• Provide crisis intervention in the case of workplace trauma/crisis. 
• Supervisory consultation and training for management personnel.
• Web-based and telephonic work-life consultation
• Review of workplace policies, procedures, programs