Crisis Response

Responding To Traumas, Tragedies and Transitions in the Workplace

The Centers for Disease Control estimates that there are more than 10 million work-related injuries and 7000 work-related deaths each year. The emotional, financial and organizational impact of accidents, deaths, robberies, lay-offs and other crises is far reaching. Often there is not a clear sense of how to respond.

Certain occupational groups are called upon to provide services to victims of crisis, trauma and disaster. Police, fire, EMTs, medical, clergy, mental health, Red Cross, etc. may be referred to as crisis care providers. In recent years, the term "critical incident stress" has been coined to describe the unique type of reaction that may be experienced by these professionals in the performance of their duties (Jeff Mitchell).